Regular maintenance and premium support

Is your I.T. Network holding you back? Increase your productivity with Bigfish Technology.

Regular maintenance and premium support

Are the computers & network in your business important to you?

If you want fast response times to your IT service & support needs and to save money on your ad hoc IT support costs then you need a Bigfish Support Plan.

Benefits of Bigfish Support Plans:

Regular attention for your server to ensure that any potential problems can be identified before they cause disaster
Save money by reducing or completely removing support request surcharges
Guaranteed response time to your ad hoc IT needs

Premium Support Plan Options

Bigfish offers you four levels of quality support depending on your needs – select from Bronze, Silver, Gold and Platinum.

Discounted Upgrade Options – Save an Additional 10% 

Upgrade options provide you with additional peace of mind. Three options are available:

Additional 2 hour onsite preventative maintenance every month (excluding Bronze Plan). Recommended for sites with complex network structure or more than 15 computers.
Additional contracted onsite visits
Additional onsite or remote contracted consulting hours

Satisfaction Guarantee

Cooling Off and Satisfaction Guarantee

We guarantee that you will be fully satisfied with the service provided in our member plans. If for any reason we are not able to completely meet your needs, you can cancel your member plan within 30 days of signup (written notice of cancellation required).

Make IT work for you — contact Bigfish today, or call 1300 784 889

IT Support, Computers, IT Infrastructure,
Data loss prevention and protection